Accessing the Dashboard:
To access the dashboard, click the icon labeled “dashboard” located in the upper left area of the menu located on the left side of the screen.
- The Sproxi dashboard provides a quick, visual overview of activity occurring within Sproxi. There are seven (7) different modules of the dashboard:
This Week’s Overall Activity
Product Stats
- “Product Stats” provide a visual snapshot of the number of products “Online” (appearing in the Google Merchant Center) and “Offline” (not appearing in the Merchant Center). Below that, the snapshot shows the number of products “Hidden” in a connected sales channel, and “Disabled,” meaning they are not set to export to the Google Merchant Center.
Local Validation
” local validation ” is an algorithmic process Sproxi runs to validate your products against basic Google Merchant Center requirements. In order for products to available for export, they must pass Sproxi local validation. Periodically, and as products are added or edited within Sproxi, we notify you if products meet the basic feed requirements set in Google requirements. The status is displayed in the “Local Validation” module on the dashboard.
For example, Google requires an offer ID (SKU), title, image link, description and page link – if any of those are missing, validation will fail. Other requirements include GTIN, brand, MPN depending on the product category. As a general rule, we’re currently requiring two of three identifiers to be safe (MPN, brand and/or GTIN). Validation can be started manually by clicking the ‘refresh’ button in the validation widget on the dashboard, or the ‘validate’ button on the Google product status page. Validation is also automated and runs every day by itself. Validation will also happen on a per-product basis when saved/updated.
The local validation errors are grouped together. By clicking on the error, you can easily see all the products that received this specific validation error.
Clicking on the specific product link takes you to the Google Listing for the specific error where you can identify the specific problem and correct the error.
Pro Tip: When you notice that several products have the same local validation error, use mapping, a custom field, or even a token to correct the issue for all the products at the same time. For example, you may be using your product SKU as the MPN. Using the “Field Map” feature (“Connections > Google > Field Map) you can easily map the SKU to the MPN Google field to correct a bulk of problems.
Recent Operations
- The “Recent Operations” module displays the processes Sproxi is conducting to service you product listings.
- For example, periodically, Sproxi will fetch your Google Ads data and update calculations and reports with Sproxi.
Google Reports
- The “Google Reports” module periodically fetches reports from the Google Merchant Center to provide near real-time updates on your product listings health as reported by Google.
- The color coded warning signs mimic the severity of error as reporting by Google. For example, a “red” warning sign mean the error is causing your products not to be displayed by Google. The yellow warning signs do not limit the display of your products, but are there to warn you of potential errors.
- Product listing errors are aggregated and are clickable. Clicking the error will show the Google Offier IDs (SKU) that are receiving this error from Google.
- By clicking on a specific Offer ID (SKU) Sproxi directs you to the Google Listing for the specific product for easy editing, allowing you to correct error.
PRO Tip: If this is an error many products are receiving, using bulk edits, custom field, field mapping, and recipes can correct the issue for multiple SKUs at one.
Live Activity Monitor
- The live activity monitor module provides a real-time scrolling update of activity occurring withing the Sproxi application.
- Clicking an activity will take you to the specific activity that was just performed. As an example, clicking the activity labeled “Google reported issues for product DH1407L” takes you to that specific product listing so you can identify the specific issue and correct it.
PRO Tip: As noted in other PRO Tips, when you notice the same errors occurring across many products, they can often be fixed using a bulk edit or mapping operation.
Channel Status
- The Channel Status module offers a quick view of the connection status of connected channels to Sproxi.
- The channel status is color coded for quick reference. Green means the status seems to be fine. Yellow means you look at the specific channel to investigate any issues. Red means the channel is not connected to Sproxi.
- Clicking the edit icon takes you to the channel where you can look at and correct any issues as needed.
